On October *, **** I started a online chat with customer service. I told her that I wa...

GetHuman-vterveer's customer service issue with Sprint Corporate Care from November 2018

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The issue in GetHuman-vterveer's own words
On October *, **** I started a online chat with customer service. I told her that I wanted to file a corporate complaint (because that is what a phone representative told me to do). Here's the story...*I purchased the iPhone X for my daughter in September. I don't remember the exact date. Anyway, within * weeks I was at the Sprint store * times explaining to them that I don't get good service and that I am only able to access my apps through wi-fi only. They went through the same processes as the store did and was no help AT ALL! I explained that to them. They then wanted to transfer me to a Sprint specialist and said not to hang up. I told them I just wanted to void my contract and turn the phone in. Sprint does not work in my area. And as you guessed it???? The conversation ended. Can I PLEASE get the contract voided and turn in the phone. It was used for * weeks. Thank you for taking the time to read this.

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Sprint Corporate Care

Customer service issue
Reported by GetHuman-vterveer
Nov 9th, 2018 - 4 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 1307 others
0 customers following this


GetHuman-vterveer started working on this issue
Nov 9th, 2018 6:53pm

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