My phone is always roaming. I have brought my phone to sprint store in Johnson City Ny...

GetHuman1526838's customer service issue with Sprint Corporate Care from November 2018

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The issue in GetHuman1526838's own words
My phone is always roaming. I have brought my phone to sprint store in Johnson City Ny which had me bring my phone to their Vestal Ny store. I have called **** repeatedly to fix this problem. I was told towers were being repaired and its a service issue. Now Im being told it may be my phone(which I have always thought it was). We have * lines and it only happens with my phone. I need a working phone for my job. If I am forced to get another phone I dont feel $** off my bill a fair deal. Im hoping to fix this issue before its time to upgrade. My husband did talk to someone today and we are supposed to get a call back in ** hours to let us know what they have found out but this has been going on and reported for months. Our phone bill is ridiculous, at the very least we should be treated better than this considering we have been long time customers

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Sprint Corporate Care

Customer service issue
Reported by GetHuman1526838
Nov 8th, 2018 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 1302 others
0 customers following this

Timeline

GetHuman1526838 started working on this issue
Nov 8th, 2018 11:32pm

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