I pre ordered the new IPhone XsMax and received a defective phone. I then went to the S...

GetHuman1381154's customer service issue with Sprint Corporate Care from October 2018

2 views
 | 
1150 similar
 | 
0 following
Help with my Sprint Corporate Care issue
Next: our robot will wait on hold for GetHuman1381154 to get a Sprint Corporate Care rep on the line!
Always use the GetHuman Phone tocall Sprint Corporate Care. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1381154's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1381154 may need:
Account phone number, IMEI number, Account PIN, Account Service Address, and Account Email
The issue in GetHuman1381154's own words
I pre ordered the new IPhone XsMax and received a defective phone. I then went to the Sprint store located on Pines Blvd and Flamingo in Pembroke Pines, FL. Unfortunately, I received horrible customer service from Marvins. Instead of giving me uninterrupted customer service he focused on a referred customer. He continued to take phone calls from the other customer while processing my order He did not take the iPhone that needed to trade in. I had to reach out to the manager to turn in the phone. Ijustreceive a call stating Sprint stating the phone had not been received phone. I also had to get my receipt from the manager. He also forgot to give me the box with ear buds and charger. I had to return to the store the next day. *I am very disappointed and would appreciate a call from Sprint, a credit to my account and have some speak to Marvins about his behavior. I won’t conduct business at that store again!
GetHuman1381154 did not yet indicate what Sprint Corporate Care should do to make this right.
I have an issue with Sprint Corporate Care too
How GetHuman1381154 fixed the problem
We are waiting for GetHuman1381154 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Sprint Corporate Care's attention and get better help faster. Tap below to get started.
Having Sprint Corporate Care issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Sprint Corporate Care email you?
This email address isn't valid
Follow this issue
See how GetHuman1381154 fixes it.
This email address isn't valid

Sprint Corporate Care

Customer service issue
Reported by GetHuman1381154
Oct 20th, 2018 - a mon ago
I have an issue with Sprint Corporate Care too
Not resolved
Seen by 2 customers so far
Similar issue to 1150 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1381154 started working on this issue
Oct 20th 2:43pm