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The issue in GetHuman1371463's own words
I had a dish network guy come to my door because they were partnered wit sprint. I decided to change carriers from at&t to you guys. They had a deal with getting the new iPhone X for $*.** a month with eligible trade ins. I had four trade in phones that did over the phone with Kory huish(dish) and a sprint representative. I had two phones that were going to be on the buyback program that I was told multiple times over the phone by the sprint rep and dish guy plus having my new phones at $*.** a month. So I started the process. I ported the new phones at sprint and turned in my two for buyback. Waiting on at&t to send me my final bill. I finally got my final bill on October **. Went to sprint on the **th, and today I found out it could only be one or the other. Buyback or get phones for $*.** a month. So I changed carriers on a lie from the dish guy and the sprint guy, and they are only discounting three of my four phones. The sprint store said they can do the buyback, but my phones will go up to full rent prices. So I thought it was going to be a good change to a new carrier and a better price. So paying about the same, maybe a little more and now have to come up with $***.** to pay off at&t. Frustrated beyond belief right now. All they wanted was a sale and did not care if they had to lie and cheat to get it done. My number if **********. I would love to talk with someone about this issue. Shane burkhart
GetHuman1371463 did not yet indicate what Sprint Corporate Care should do to make this right.
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