I have been for months going into the sprint store, I’ve filed several requests and spo...

GetHuman1339153's customer service issue with Sprint Corporate Care from October 2018

2 views
 | 
1108 similar
 | 
0 following
Help with my Sprint Corporate Care issue
First: share to improve GetHuman1339153's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman1339153 to get a Sprint Corporate Care rep on the line!
Always use the GetHuman Phone tocall Sprint Corporate Care. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman1339153 may need:
Account phone number, IMEI number, Account PIN, Account Service Address, and Account Email
The issue in GetHuman1339153's own words
I have been for months going into the sprint store, I’ve filed several requests and spoken directly to a manager to have my over billing fixed and account credited for months of being over charged. I moved from att to sprint and took advantage of the buy one iPhone get one free. I got *. So two iPhones on my account are suppose to be free. Yet I’m being charged full price for all *. I’ve gone in early last week and spoke directly to a manager who had the authority to make the corrections on me account and the credit. By end of the day he claimed it was fixed and that the credit would show by next afternoon, it’s been now * days and no credit. I called again and left a message for a manager to return my call, and no returned call. I’m becoming very frustrated. This is a breach of contract on sprints part by charging me full price for all phones when I signed up during the bogo sale and was told if I purchased * I would get * free. I’m told every time I go in that yes there is an error in my account that I am being over charged and credit will be applied yet nothing has been resolved. I’ve been battling this for a good * months now and I’m about done with this company if it’s not fixed ASAP. I moved to sprint to lower my bill, and now it’s higher then when I was with att due to the fact I’m being OVER Charged. Please fix.
GetHuman1339153 did not yet indicate what Sprint Corporate Care should do to make this right.
I have an issue with Sprint Corporate Care too
How GetHuman1339153 fixed the problem
We are waiting for GetHuman1339153 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Sprint Corporate Care's attention and get better help faster. Tap below to get started.
Having Sprint Corporate Care issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Sprint Corporate Care email you?
This email address isn't valid
Follow this issue
See how GetHuman1339153 fixes it.
This email address isn't valid

Sprint Corporate Care

Customer service issue
Reported by GetHuman1339153
Oct 13th, 2018 - 2 mons ago
I have an issue with Sprint Corporate Care too
Not resolved
Seen by 2 customers so far
Similar issue to 1108 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1339153 started working on this issue
Oct 13th 5:25pm