Hello so every **th of the month is the day my phone bill is due but i pay it every *nd...

GetHuman-jhenesmo's customer service issue with Sprint Corporate Care from October 2018

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The issue in GetHuman-jhenesmo's own words
Hello so every **th of the month is the day my phone bill is due but i pay it every *nd of the month. September *nd i went in a sprint store in salinas ca on n.main st in harden ranch plaza ,i had the s* to so when i walked in to pay my phone bill in the meanwhile the guy name miguel was pulling up my account i asked if i can upgrade to the s* and with no explanation he just said yes i can. I clearly asked how much is the upgrade including the money im going to pay for my phone bill for the month of August he stated just ** dollars more including the ** im giving for phone bill sounded great to me he also said this phone came with free fast charger....turns out my phone gets disconnected before the **th the guy lied to me he chargerd me **$ for the "free charger" and the rest of the ***$ i gave he paid for the s* i got and did not pay a dime for thr phone bill i been trying to get a hold of him and he always seems to be busy or not there and the managers at the store awful soooo rude.

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Sprint Corporate Care

Customer service issue
Reported by GetHuman-jhenesmo
Oct 13th, 2018 - 4 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 1106 others
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Timeline

GetHuman-jhenesmo started working on this issue
Oct 13th, 2018 2:52pm

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