Been a customer for * yrs. decided to upgrade to iphone**. Spoke to several reps got...

GetHuman-hmberard's customer service issue with Sprint Corporate Care from September 2018

2 views
 | 
978 similar
 | 
0 following
Help with my Sprint Corporate Care issue
First: share to improve GetHuman-hmberard's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-hmberard's next move: talk to Sprint Corporate Care when they open (we'll send a note).
Sprint Corporate Care's call center is closed now. We will text or email GetHuman-hmberard when they open and confirm it's a good time for a rep to call. In the meantime, read below to see how other customers resolved the same issue. Many customers describe what they said and did so that other customers like GetHuman-hmberard can follow if useful. Now is a good time to read up on techniques that worked to resolve the issue quickly and effectively.
Before contacting them, items GetHuman-hmberard may need:
Account phone number, IMEI number, Account PIN, Account Service Address, and Account Email
The issue in GetHuman-hmberard's own words
Been a customer for * yrs. decided to upgrade to iphone**. Spoke to several reps got everything settled . Sprint sent the phone ups. This was * weeks ago. Ups did not deliver it to me I just found this out. It was delivered someonwere else and signed my name. It took me about ** calls to sprint and ** calls to ups. Sprint told me to call police and report it. Did so .the police came to my house made report,then called sprint back,gave them the report number and was told by sprint a new one was coming out. I SPECIFIALLY TOLD SPRINT NOT TO MAIL IT TOMY HOUSE I WOULD PICK IT UP ANYWHERE.OK .SO SPRINT SENDS IT AGAIN TO UPS. I GET NOTIFIED TO PICK IT UP AT MY LOCAL UPS AND GUESS WHAT,IT WAS NOT THERE. UPS SEND IT TO THE POST OFFICE,DONT KNOW WHICH ONE,BECAUSE THEY DONTKNOW. SO AS OF NOW I HAVE NO IPHONE **,FOR THE *ND TIME, DONT KNOW WHERE IT IS. CALLED SPRINT ,TOLD THEM, THEY DONT KNOW EITHER. I HAVE HAD IT WITH SPRINT AND UPS. NOW THIS IS WANT I WANT. A IPHONE X,SAME PHONE NUMBER NOT A NEW ONE AND SAME PRICE AS IF I HADA NEW NUMBER. APPROX **.**..MY NAME IS MARIE Berardo. **********. Ty
GetHuman-hmberard did not yet indicate what Sprint Corporate Care should do to make this right.
I have an issue with Sprint Corporate Care too
How GetHuman-hmberard fixed the problem
We are waiting for GetHuman-hmberard to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Sprint Corporate Care's attention and get better help faster. Tap below to get started.
Having Sprint Corporate Care issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Sprint Corporate Care email you?
This email address isn't valid
Follow this issue
See how GetHuman-hmberard fixes it.
This email address isn't valid

Sprint Corporate Care

Customer service issue
Reported by GetHuman-hmberard
Sep 27th, 2018 - 19d ago
I have an issue with Sprint Corporate Care too
Not resolved
Seen by 2 customers so far
Similar issue to 978 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-hmberard started working on this issue
Sep 27th 9:47pm