To Sprint,**Please be advised that all cell phones were returned to your Sprint store a...

GetHuman1173620's customer service issue with Sprint Corporate Care from September 2018

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The issue in GetHuman1173620's own words
To Sprint,**Please be advised that all cell phones were returned to your Sprint store as you requested on Nine Mile Rd. Richmond VA *****. We were also told that we did not owe anything and one of our phones was paid off so we own it - ***-***-****. We need you to send us a updated receipt of these phones by email for our records. There is not a balance owed.**Tommy Jones** ** ***-----Original Message-----* From: Sprint ******@***.com** To: wana**** ******@***.com** Sent: Fri, Aug **, **** *:** pm* Subject: Heads-up! Your cancelled account still has payments due. XXXXX******** ***** *My Sprint * Support * ** * *Sprint* * * * * *** * Heads-up! Your cancelled account still has payments due for open Lease Agreement(s)** * Your Sprint service has been cancelled, however money is due for the monthly lease payments on your Sprint phone(s). To fulfill your lease agreement, return or purchase the Sprint-owned phone(s) and pay the remaining lease payments due.**Returns: Turn in the leased phone by using the return kit provided or take it to a Sprint store. You will also need to pay the monthly lease payments due by going online, by calling (***) ***-**** or visiting a Sprint store. See the table below for the lease payments due.**Purchases: To own the leased phone, go to sprint.com*paybill, stop by a Sprint store or call (***) ***-**** to pay the device purchase option price and the monthly lease payments due. See table below for the total due to own the phone. *** Sprint account: XXXXX****** Leased line(s):****Phone* Number**Monthly Lease* Payments Due**Device Purchase* Option Price**Total Due to Own*****-***-**** $***.** $***.** $***.** ****-***-**** $***.** $*** $*** ****-***-**** $undefined $***.** $***.* ****-***-**** $undefined $*** $*** *** If you switched wireless carriers and gave them your Sprint-owned phone(s) as part of a promotion, it’s important to know that you are responsible for paying the total due to own, listed in the table above, as quickly as possible.** Go to sprint.com*contactus if you have questions or need assistance.
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Sprint Corporate Care

Customer service issue
Reported by GetHuman1173620
Sep 20th, 2018 - 6 mons ago
I have an issue with Sprint Corporate Care too
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GetHuman1173620 started working on this issue
Sep 20th, 2018 11:14pm