I am a Military Service Member and have been a loyal customer since ****. I recently r...

GetHuman1161533's customer service issue with Sprint Corporate Care from September 2018

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The issue in GetHuman1161533's own words
I am a Military Service Member and have been a loyal customer since ****. I recently returned from a deployment and called on September *, **** when I discover I was being charge for a broadband that I returned to the Sprint Store the same day that the Hollywood Sprint Store offer my underage children to make changes to my account. I returned the item the same day and have been charged a service fee for ** months. The supervisor called me on * September and told me after verifying with the store that I would see a refund in three business days. I called back yesterday to learn that this action never happened. I am at my wits end and will make the decision to leave to another service provide if this is not fixed by today *********. I have been patient but even a patient man such as myself have a limit.
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Sprint Corporate Care

Customer service issue
Reported by GetHuman1161533
Sep 18th, 2018 - 6 mons ago
I have an issue with Sprint Corporate Care too
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Timeline
GetHuman1161533 started working on this issue
Sep 18th, 2018 6:02pm