First, I am a Commissioner and and Actress so I need my phone to get casting calls and...

GetHuman1034378's customer service issue with Sprint Corporate Care from August 2018

Help with my Sprint Corporate Care issue
The issue in GetHuman1034378's own words
First, I am a Commissioner and and Actress so I need my phone to get casting calls and emergency calls. I have a Samsung x*. And no im not upgrading. I have had issues for * days. I can't call out and people can't call me. When I make a call it does not go through for ** seconds then drops the call. I have called your sprint messager and stopped by the sprint store. I was informed that you are updating your cell towers. It is wrong for me to miss calls as an actress. This is not right. Maybe you are messing with the phone so I can upgrade. I have paid my bill on time for years and years. I have paid $*,***.** for years. Next if this is not resolved I am going to the news and*or find another carrier. I am so upset because I am missing important phone calls. What are you going to do about this issue?
GetHuman1034378 did not yet indicate what Sprint Corporate Care should do to make this right.
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Sprint Corporate Care

Customer service issue
Reported by GetHuman1034378
Aug 25th, 2018 - 4 mons ago
I have an issue with Sprint Corporate Care too
Fixed
Seen by 4 customers so far
Similar issue to 755 others
0 customers following this
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Timeline
GetHuman1034378 started working on this issue
Aug 25th 5:48am
GetHuman1034378 indicated the issue is not fixed yet.
Aug 25th 1:58pm