Hi, *your customer care service is the most horrendously unorganized and uninformed ser...

GetHuman-aileenlu's customer service issue with Sprint Corporate Care from August 2018

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The issue in GetHuman-aileenlu's own words
Hi, *your customer care service is the most horrendously unorganized and uninformed service I have ever used from any company. I called in about my issue, which is addressed in this thread https:**community.sprint.com*t**Google*Unable-to-activate-Nexus-*X*td-p******* and fixed for many people. However, I was unable to find an Sprint Social Care member online to help me. After asking someone on Live chat to help, they redirected me to two different phone numbers, neither of which even attempted to help, and simply transferred me to other departments, claiming that they could add my MEI to the database, leading to me being transferred ** times, and hung up on * times, wasting * hours of my time. No agent provided me with any help, simply taking down my information, and transferring me, who was treated as a problem and not a customer, to another agent, and at this point I still have not had any help to fix my issue.
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Sprint Corporate Care

Customer service issue
Reported by GetHuman-aileenlu
Aug 11th, 2018 - 7 mons ago
I have an issue with Sprint Corporate Care too
Fixed
Seen by 2 customers so far
Similar issue to 671 others
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Timeline
GetHuman-aileenlu started working on this issue
Aug 11th, 2018 9:46pm
GetHuman-aileenlu indicated the issue is not fixed yet.
Aug 11th, 2018 11:05pm