Updated phone plan last night with intent to upgrade phones and add a line after. Syst...

GetHuman972962's customer service issue with Sprint Corporate Care from August 2018

2 views
 | 
661 similar
 | 
0 following
Help with my Sprint Corporate Care issue
First: share to improve GetHuman972962's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman972962 to get a Sprint Corporate Care rep on the line!
Always use the GetHuman Phone tocall Sprint Corporate Care. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman972962 may need:
Account phone number, IMEI number, Account PIN, Account Service Address, and Account Email
The issue in GetHuman972962's own words
Updated phone plan last night with intent to upgrade phones and add a line after. System has us locked out until updated plan is in effect (sept). Also, when attempting to work around with the chat service for upgrades we observed a special for the IPhone X (**GB) for $***mo. after a $** credit. We are being told that is only for new customers and not upgrades. We are legacy customers and can’t understand why we would pay more than a new customer for the same device. We would like the same offer made for us to upgrade, plus we wish to add an additional line with an SE model.
GetHuman972962 did not yet indicate what Sprint Corporate Care should do to make this right.
I have an issue with Sprint Corporate Care too
How GetHuman972962 fixed the problem
We are waiting for GetHuman972962 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Sprint Corporate Care's attention and get better help faster. Tap below to get started.
Having Sprint Corporate Care issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Sprint Corporate Care email you?
This email address isn't valid
Follow this issue
See how GetHuman972962 fixes it.
This email address isn't valid

Sprint Corporate Care

Customer service issue
Reported by GetHuman972962
Aug 9th, 2018 - 8 mons ago
I have an issue with Sprint Corporate Care too
Not resolved
Seen by 2 customers so far
Similar issue to 661 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman972962 started working on this issue
Aug 9th, 2018 9:37pm