I went to the sprint store because I was having a problem making and receiving calls ab...

GetHuman-cheeche's customer service issue with Sprint Corporate Care from July 2018

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The issue in GetHuman-cheeche's own words
I went to the sprint store because I was having a problem making and receiving calls about * weeks ago. The girl waiting on me deleated some of my programs, turned off my wifi service and got the phone receiving calls in and out but since that time my phone has been using up g'b service faster than I can use it and I have a screen that stays on constantly. I was grandfathered into sprint about a year and a half ago. Thought sprint would be my forever company but I'm highly disappointed that yur staff can sell phones but apparently know nothing about them. If I do not hear anything back about my complaint today I will be looking into Verizon for my service carrier and see how they can help me . I'm extremely disappointed in having to pay $ ** extra for *gb of service to carry me over till August *th when my new month begins. I'm ** years old dont need this aggravation. Also my phone is not holding a charge !! Takes almost ** hours to power it up. Already talked to Samsung yesterday. He had me go through a program with him to try to help my phone charge quicker. Apparently that didn't work either. Please give me a call at *** *** ****. E IONA southerland
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Sprint Corporate Care

Customer service issue
Reported by GetHuman-cheeche
Jul 20th, 2018 - a yr ago
I have an issue with Sprint Corporate Care too
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GetHuman-cheeche started working on this issue
Jul 20th, 2018 2:17pm