I have not as of yet received and contact from anyone concerning my issues. I have sent * statements of my issues. For a while my account said plan change. Now it states what I owe. I’m an very disappointed in Sprint. I was completely clear I’m stating I will seek legal action to sue Sprint if thisMatter hasn’t been resolved. I also stated that my servive should not be interrupted during this time . I will pay when my issues are settled . This evening I the internet connect isn’t working. I would appreciate if my service was complete so that I can use my device as needed. Thank you Marcia Williams
GetHuman843364's customer service issue with Sprint Corporate Care from July 2018
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* months ago my step brother waked into a sprint store and was allowed to get a new phone without my permission and me being there. I have tried since then to get this matter taken care of. No one but me is to get phones period. I have made several complaints and I have been told well to bad. A case was opened and I was just told it was closed. I was never notified of anything. It is the * on my account ending in ****. Iam so tired of the run around and poor service that I received from Sprint. I also had several lines in seasonal standby. I called and was told they were on standby however I found out June ** that they weren’t in standby and I was not notified. Since February ****. I get a different story every time I call. Or I am told they will look in to my problem and call me back in ** hours. That hasn’t happened I’ve paid way way to much I would like to be compensated for the unauthorized phone purchase . It should have never happened !!!
I want to be compensated for the cost of phone ending in **** that the sprint store in Huntington wv allowed someone not allowed to get a phone leave with a phone. It has always stated on my preferences that I am the sole person allowed to purchase a phone. Yet he was allowed to. All I have got fro Sprint is*Sorry !!! I do t want sorry. I need it taken care of less.
I have been with Sprint for over ** years.
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