Changed my plan. Added lines, can see the plan was changed but getting billed for my ol...

GetHuman-tanyakay's customer service issue with Sprint Corporate Care from June 2018

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The issue in GetHuman-tanyakay's own words
Changed my plan. Added lines, can see the plan was changed but getting billed for my old plan. Called customer service several times but no one can help me
GetHuman-tanyakay did not yet indicate what Sprint Corporate Care should do to make this right.
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Sprint Corporate Care

Customer service issue
Reported by GetHuman-tanyakay
Jun 25th, 2018 - 5 mons ago
I have an issue with Sprint Corporate Care too
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Seen by 2 customers so far
Similar issue to 419 others
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GetHuman-tanyakay started working on this issue
Jun 25th 7:54pm