My phone that sprint sold to me is a dud. Keeps dropping calls, going from full bar to...

GetHuman754685's customer service issue with Sprint Corporate Care from June 2018

1 view
 | 
452 similar
 | 
0 following
Help with my Sprint Corporate Care issue
First: share to improve GetHuman754685's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman754685 to get a Sprint Corporate Care rep on the line!
Always use the GetHuman Phone tocall Sprint Corporate Care. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman754685 may need:
Account phone number, IMEI number, Account PIN, Account Service Address, and Account Email
The issue in GetHuman754685's own words
My phone that sprint sold to me is a dud. Keeps dropping calls, going from full bar to no signal In middle of calls or not connecting for no reason. I upgraded to LG-G* on recommendation of a sprint account services rep and was sent a defect phone.*I have been trying for the past three weeks to get a replacement.Yet I was told the above phone is no longer in stock.*I have been trying to reach a supervisor in account services for the past * weeks to help me get an upgrade to the Samsung Galaxy S*.*I was promised a call back from supervisors no less then * times and never received the calls.*To date,I have spent over ** hours on the phone with sprint customer service trying to reach someone who can resolve and compensate me for my extreme frustration,distress and aggravation. I was promised multiple times by various supervisors in different departments that they would assist me and resolve the issues, and I am still waiting to get a new phone.
GetHuman754685 did not yet indicate what Sprint Corporate Care should do to make this right.
I have an issue with Sprint Corporate Care too
How GetHuman754685 fixed the problem
We are waiting for GetHuman754685 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Sprint Corporate Care's attention and get better help faster. Tap below to get started.
Having Sprint Corporate Care issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman754685 fixes it.
This email address isn't valid

Sprint Corporate Care

Customer service issue
Reported by GetHuman754685
Jun 8th, 2018 - a yr ago
I have an issue with Sprint Corporate Care too
Not resolved
Seen by 1 customer so far
Similar issue to 452 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman754685 started working on this issue
Jun 8th, 2018 12:49am