Before contacting them, items GetHuman704397 may need:
Account phone number, IMEI number, Account PIN, Account Service Address, and Account Email
The issue in GetHuman704397's own words
I call customer service rep and i was trying to explain that i know i did get a payment extension on my phone but i need another week to be able to pay the full amount the customer care rep was rude didn't want to transfer me to another department that can help me better this is not the first time i also ask if they can explain to me why my service is not working in one of my lines they always sent me to the store they say that i should tell them was wrong with my phone im really feddup with sprint customer service it change alot i dont like it im really thinking on switching to another company because of the bad service and rep i have a long time and because im having issues paying my bills they treact me different
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