MY SERVICE WITH SPRINT HAS BEEN VERY BAD AND I AM DEALING WITH * ISSUES THAT ARE NOT FIXED!

GetHuman701623's customer service issue with Sprint Corporate Care from May 2018

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The issue in GetHuman701623's own words
KEEP BOTH MY IPHONES AND HAVE THEM UNLOCK BOTH OF THEM AND CANCEL THE EARLY CANCELLATION FEE THEY WRONGFULLY CHARGED ME WITH! SPRINT OWES ME $***.** AND THIS IS WHAT I AM ASKING THEM TO DO FOR ME BUT IF THEY DON'T THEN I AM GOING TO COURT! ... I HAVE GOTTEN * DIFFERENT PHONES WITH * LINES (BOTH TIMES I GOT THE SAME PHONES FOR EACH LINE) WITH SPRINT BOTH WHEN THEY WERE HAVING BUY ONE GET ONE FREE, THE FIRST ONE WAS (ON *-****) A SAMSUNG GALAXY S * EDGE, AND THE SECOND WAS (ON **-****) AN IPHONE * S PLUS, I HAVE BEEN IN CONTRACT WITH THE IPHONES NOW FOR ** MONTHS AND EACH MONTH THEY WERE CHARGING ME FOR THE SECOND PHONE WHICH WAS SUPPOSED TO BE FREE ( WHICH NOW HAS ADDED UP TO ***.**, I HAVE BEEN TALKING TO SPRINT FOR THE PAST * DAYS AND I AM GETTING NOWHERE, THE FIRST REP I TALKED TO SAID YES UPON CHECKING YOUR ACCOUNT SPRINT HAS BEEN CHARGING YOU FOR THE FREE PHONE AND THEY WERE NOT SUPPOSED TO BE, WHICH MEANS $***.** HAS BEEN COMING OUT OF MY POCKET FOR ** MONTHS NOW (AGAIN) SAME THING HAPPENED WITH MY FIRST PHONES, I SPOKE TO A CASE MGR AND HE TELLS ME THE SAME THING THE REP DID, SO SPRINT SAYS THEY TURNED MY PROBLEM TO CORPORATE ESCALATIONS AND SOME LADY CALLED ME AND LIED TO ME BY TELLING ME I DID NOT GET MY PHONES AT THE PROMOTION TIME, I TOLD HER YES I DID AND I HAVE A WITNESS, SO I AM TRYING TO COME TO CORPORATE MYSELF AND SEE IF YOU CAN HELP ME BECUZ I AM GOING TO FIGHT THIS UNTIL I WIN, AND I HAVE HEARD SO MUCH BAD REPORTS ON SPRINT, SO IF I CAN'T GET THE HELP WITH CORPORATE THE NEXT STEP I WILL HAVE TO TAKE WILL BE CONTACTING MY LAWYER,PLEASE CONTACT ME CONCERNING THIS, I HAVE HAD SO MANY BAD EXPERIENCES WITH SPRINT SINCE THE DAY I STARTED WITH THEM, AND NOW I AM FRUSTRATED AND FURIOUS!!!
IS THAT IF THEY DON'T HELP ME SOON I AM INVOLVING MY LAWYER FULLY AND WILL TAKE THIS TO COURT, SPRINT WILL WISH THEY HAD GIVEN ME THE REQUESTS I ASKED FOR THEN THE THOUSANDS OF DOLLARS I AM ASKING MY LAWYER TO SUE SPRINT FOR IN COURT!!!
BY UNLOCKING BOTH OF MY IPHONE * S PLUS ON MY ACCOUNT, UNLOCKING MY SAMSUNG GALAXY S * PLUS THAT I UPGRADED TO AND REMOVING THE EARLY CANCELLATION FEE THEY PUT ON MY BILL WHICH THEY WERE NOT SUPPOSED TO DO
BECUZ I HAVE PAID MY BILLS ON TIME EVERY MONTH, I HAVE GOTTEN PEOPLE TO JOIN SPRINT AND HAVE UPGRADED MY PHONES WHICH IN TURN SECURED SPRINT WITH MORE MONEY AND MY LONGER TIME WITH THEM...BUT THAT IS ABOUT TO END IF MY REQUESTS ARE NOT MET!
CALLING, TALKING AND REASONING WITH SPRINT, AND I AM TIRED OF THEM LYING TO ME, BLOWING ME OFF, AND TRANSFERRING ME TO DIFFERENT PEOPLE WITHOUT THEM HELPING ME ANYWAY!
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Sprint Corporate Care

Customer service issue
Reported by GetHuman701623
May 20th, 2018 - 6 mons ago
I have an issue with Sprint Corporate Care too
Fixed
Seen by 17 customers so far
Similar issue to 362 others
0 customers following this
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Timeline
GetHuman701623 started working on this issue
May 20th 3:04pm
GetHuman701623 indicated the issue is not fixed yet.
May 20th 3:22pm
GetHuman701623 indicated the issue is not fixed yet.
May 21st 9:26pm
GetHuman701623 indicated the issue is not fixed yet.
May 21st 9:27pm
GetHuman701623 indicated the issue is not fixed yet.
May 23rd 5:42pm
GetHuman701623 indicated the issue is not fixed yet.
May 23rd 5:54pm
GetHuman701623 indicated the issue is not fixed yet.
May 23rd 6:06pm
GetHuman701623 indicated the issue is not fixed yet.
May 24th 9:38pm
GetHuman701623 indicated the issue is not fixed yet.
May 25th 3:13pm
GetHuman701623 indicated the issue is not fixed yet.
May 25th 3:13pm
GetHuman701623 indicated the issue is not fixed yet.
May 25th 3:13pm
GetHuman701623 shared this issue with followers on Twitter
May 25th 3:13pm
GetHuman701623 shared this issue with others over email
May 25th 3:14pm