I was trying to replace my phone with the exact same phone using my insurance. I was ha...
GetHuman700852's customer service issue with Sprint Corporate Care from May 2018
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The issue in GetHuman700852's own words
I was trying to replace my phone with the exact same phone using my insurance. I was having a hard time with the people on the phone. First, my call was disconnected, I was never called back even though they took down my contact information in case we were disconnected. Second, when I called back I was basically told too bad go to the store. I have been a customer for ** years. Obviously sprint does not care about their customers. They are a huge company and * customer being upset doesn’t matter. So I’m taking my business someplace else. Verizon is having a great sale.
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