I was trying to replace my phone with the exact same phone using my insurance. I was ha...

GetHuman700852's customer service issue with Sprint Corporate Care from May 2018

Help with my Sprint Corporate Care issue
The issue in GetHuman700852's own words
I was trying to replace my phone with the exact same phone using my insurance. I was having a hard time with the people on the phone. First, my call was disconnected, I was never called back even though they took down my contact information in case we were disconnected. Second, when I called back I was basically told too bad go to the store. I have been a customer for ** years. Obviously sprint does not care about their customers. They are a huge company and * customer being upset doesn’t matter. So I’m taking my business someplace else. Verizon is having a great sale.
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Sprint Corporate Care

Customer service issue
Reported by GetHuman700852
May 20th, 2018 - 6 mons ago
I have an issue with Sprint Corporate Care too
Fixed
Seen by 6 customers so far
Similar issue to 147 others
0 customers following this
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Timeline
GetHuman700852 started working on this issue
May 20th 12:54am
GetHuman700852 indicated the issue is not fixed yet.
May 20th 1:27am