you all only care about new customers. i have been a loyal customer for almost ** years. my phone number is ***-***-**** i have a broke screen that they say i have to pay additional moneys for. what the **** is total protection is i have to pay. this is just a money maker. i will be canceling this service as soon as i can. i prefer sprint but sprint don't care about me. i will never recommend sprint or t-mobile to anyone. i will not pay for the cancelation either, you can have the broken phone back and your poor service.
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