The issue and preferred resolution, in GetHuman-kaseay's own words:
I have set up email billing ( paperless ) so that I can reduce the carbon footprint I create. That being said your agent Paige indicated, condescendingly I might add that those statements are past due alerts. I will add that I was looking at my account preferences when I was speaking to her. I do not appreciaet being spoken to like I am an idiot and that my request is a burden. Why do you put people like that in your customer service division? I hav a job that requires I be of service to others.. the behavior is reprehensible. This will effect my decsion to stay with Sprint ater ** years as a customer.
I trust that Sprint Corporate Care will make this right and come up with a resolution that is fair.
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