I sent my nonworking Airrave (***-***-****) that I've had for years back to sprint week...

GetHuman-dimplesb's customer service issue with Sprint Airave from November 2018

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The issue in GetHuman-dimplesb's own words
I sent my nonworking Airrave (***-***-****) that I've had for years back to sprint weeks ago and have been waiting on the replacement, my Data and phone service is terrible right now and I cant work from home. I've talked to several people and a replacement airrave or magic box was suppose to be mailed and I am not understanding what's taking so long. I must be able to work from home and right now its very frustrating . Towers have been down in my area as well. I have been with Sprint for years now and I may have to make a business decision soon, if I dont hear back about what was suppose to be an easy swap.
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Sprint Airave

Customer service issue
Reported by GetHuman-dimplesb
Nov 3rd, 2018 - 2 mons ago
I have an issue with Sprint Airave too
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Seen by 4 customers so far
Similar issue to 7 others
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GetHuman-dimplesb started working on this issue
Nov 3rd 4:45am