My ** year old daughter is the "owner" of our family Spotify premium plan that I pay fo...

GetHuman5974806's Account Access issue with Spotify from April 2021

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Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman5974806's own words
My ** year old daughter is the "owner" of our family Spotify premium plan that I pay for. If you'd like me to keep paying, please tell me step by step how I may become the owner of my account. She does not "know" how she logs in* I just know that I paid for a family account and I only have access to a free account. It may be under daughter's email *****@***.com or she may have created a Facebook login under "Bea Born". I would prefer speaking with a real person please. Thank you.

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Spotify

Account Access issue
Reported by GetHuman5974806
Apr 18th, 2021 - 3 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 6157 others
0 customers following this

Timeline

GetHuman5974806 started working on this issue
Apr 18th 8:42pm
GetHuman5974806 indicated the issue is not fixed yet.
Apr 19th 10:59am