My ** year old daughter is the "owner" of our family Spotify premium plan that I pay fo...
GetHuman5974806's Account Access issue with Spotify from April 2021
Help with my Spotify issue
First: share to improve GetHuman5974806's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5974806 may need:
Name on the account, Your date of birth, Zip code on the account, and Email address on the account
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman5974806's own words
My ** year old daughter is the "owner" of our family Spotify premium plan that I pay for. If you'd like me to keep paying, please tell me step by step how I may become the owner of my account. She does not "know" how she logs in* I just know that I paid for a family account and I only have access to a free account. It may be under daughter's email *****@***.com or she may have created a Facebook login under "Bea Born". I would prefer speaking with a real person please. Thank you.
GetHuman5974806 did not yet indicate what Spotify should do to make this right.
I have an issue with Spotify too
How GetHuman5974806 fixed the problem
We are waiting for GetHuman5974806 to fix the problem and share the solution with the rest of us customers.
Please help with my Spotify issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Spotify customer problems.