Good afternoon,**I have changed phones. Trying to log in to my account but it will not...

GetHuman5887189's Account Access issue with Spotify from March 2021

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If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman5887189's own words
Good afternoon,**I have changed phones. Trying to log in to my account but it will not let me log in using facebook like my other phone did. The address that i set up my account with is no longer accessible. I am a Premium member. I can access all of my information on my old phone with the use of wifi but is no use when i am in the car. I am on the verge of calling and cancelling my subscription because i have not been able to find or get assistance with this issue. There is no where for me to change the password inside the app or transfer the account. Old email is *****@***.com display name is Alan Norman. It has now been * months and i would just like some type of assistance please.

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Spotify

Account Access issue
Reported by GetHuman5887189
Mar 25th, 2021 - 2 months ago
Not resolved
Seen by 10 customers so far
Similar issue to 6119 others
0 customers following this
Items needed
Name on the account
Your date of birth
Zip code on the account
Email address on the account

Timeline

GetHuman5887189 started working on this issue
Mar 25th 5:18pm
GetHuman5887189 indicated the issue is not fixed yet.
Apr 1st 2:18am
GetHuman5887189 indicated the issue is not fixed yet.
Apr 1st 2:18am

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