I signed up for spotify premium as a student and I check back to see I've been charged...

GetHuman4799049's customer service issue with Spotify from May 2020

Help with my Spotify issue
First: share to improve GetHuman4799049's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4799049 may need:
Name on the account, Your date of birth, Zip code on the account, and Email address on the account
The issue in GetHuman4799049's own words
I signed up for spotify premium as a student and I check back to see I've been charged $*.** instead of $*.** a few times. I would like a refund please because I did not sign up for the $*.** deal and I don't even know how my plan switched automatically like that. The student plan offers more for me anyways. Thank you.

GetHuman4799049 did not yet indicate what Spotify should do to make this right.

How GetHuman4799049 fixed the problem

We are waiting for GetHuman4799049 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Spotify's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Spotify issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Spotify

Customer service issue
Reported by GetHuman4799049
May 9th, 2020 - a year ago
Not resolved
Seen by 7 customers so far
Similar issue to 8497 others
0 customers following this

Timeline

GetHuman4799049 started working on this issue
May 9th, 2020 10:37pm

Paying Too Much for Your Plan?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies