I have premium for our family of *. I am the manager. My name is Aja Happel. Both of my...

GetHuman-nikhap's customer service issue with Spotify from December 2019

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The issue in GetHuman-nikhap's own words
I have premium for our family of *. I am the manager. My name is Aja Happel. Both of my parents have a picture of a young Turkish boy under their account name. He is using their accounts. I pay with my American Express. My username is *****@***.com. My mother’s email is *****@***.com and my dad is *****@***.com. They both have changed their passwords but they need him removed from their accounts. Right now their accounts say ***********. Can you please help us?

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Spotify

Customer service issue
Reported by GetHuman-nikhap
Dec 26th, 2019 - 2 years ago
Not resolved
Seen by 60 customers so far
Similar issue to 9419 others
0 customers following this

Timeline

GetHuman-nikhap started working on this issue
Dec 26th, 2019 7:17pm