Hi, I have been downgraded from my regular Spotify account but have been charged twice...

GetHuman-tiastamp's customer service issue with Spotify from December 2019

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The issue in GetHuman-tiastamp's own words
Hi, I have been downgraded from my regular Spotify account but have been charged twice for $*.** Please assist with updating my account. **Thank you,*Rahsheda “Tia” Stamps

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Spotify

Customer service issue
Reported by GetHuman-tiastamp
Dec 26th, 2019 - a year ago
Not resolved
Seen by 3 customers so far
Similar issue to 9417 others
0 customers following this
Items needed
Name on the account
Your date of birth
Zip code on the account
Email address on the account

Timeline

GetHuman-tiastamp started working on this issue
Dec 26th, 2019 7:15pm
GetHuman-tiastamp indicated the issue is not fixed yet.
Dec 29th, 2019 5:51am