Iv had a Spotify account for * years now I haven’t used it for about a year but iv stil...

GetHuman3911263's Refund a Charge issue with Spotify from November 2019

Help with my Spotify issue
The issue in GetHuman3911263's own words
Iv had a Spotify account for * years now I haven’t used it for about a year but iv still been paying for it as it doesn’t give me a option to cancel the direct debit and I haven’t used it in so long I do not know my username and password to log in and cancel it.. this has been a big issue as contacting you isn’t the easiest.. it comes out of my bank leaving my bank account over drawn every month how do I cancel this to stop you taking money from me for something that I do not use.

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Spotify

Refund a Charge issue
Reported by GetHuman3911263
Nov 9th, 2019 - a year ago
Fixed
Seen by 12 customers so far
Similar issue to 48619 others
0 customers following this
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Timeline

GetHuman3911263 started working on this issue
Nov 9th, 2019 5:13pm
GetHuman3911263 confirmed the issue is fixed. Hooray!
Nov 12th, 2019 5:25pm
GetHuman3911263 confirmed the issue is fixed. Hooray!
Nov 14th, 2019 4:07pm