I have been a student with a student account for the past two years now but for the pas...

GetHuman3901467's customer service issue with Spotify from November 2019

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The issue in GetHuman3901467's own words
I have been a student with a student account for the past two years now but for the past * or * months i have been charged for Individual Premium. I also received an email for a free google home mini. I went to confirm my order and it said an error had occurred. I tried again, and still received an error. Then I continued on to change my individual premium back to student, I was unsure why I was not getting charged the student price anyway but I would still like to receive the google home mini because I was paying the price of *.** a month while the google deal was going on.

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How Do I Dispute a Charge with Spotify?Can I get my money back from Spotify?How do I cancel my Spotify account?How do I recover my Spotify account?How do I download and listen to music offline on Spotify?
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Spotify

Customer service issue
Reported by GetHuman3901467
Nov 7th, 2019 - a year ago
Not resolved
Seen by 2 customers so far
Similar issue to 48518 others
0 customers following this

Timeline

GetHuman3901467 started working on this issue
Nov 7th, 2019 7:23pm

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