My Spotify account keeps adding random songs to my playlist that I have Not authorized...

GetHuman3777074's customer service issue with Spotify from October 2019

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The issue in GetHuman3777074's own words
My Spotify account keeps adding random songs to my playlist that I have Not authorized, nor do I even like them. In addition to that, I’ll be listening to my music, and the song I’m listening will cut off and start playing one of the songs that I DIDN’T add to my playlist. This is happening every day. I’ll delete the songs that were added by Spotify, and the next day I’ll go into my account and they’re either back in my playlist, or there are **-** new songs in my playlist that I DID NOT ADD. PLEASE HELP!!!! This is becoming a huge issue. I have Already reset my password, and even changed my email account cause I thought My account might have been hacked. I am thinking about discontinuing my service if the issue persists. Thank you!

GetHuman3777074 did not yet indicate what Spotify should do to make this right.

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Spotify

Customer service issue
Reported by GetHuman3777074
Oct 16th, 2019 - a year ago
Not resolved
Seen by 10 customers so far
Similar issue to 47310 others
0 customers following this

Timeline

GetHuman3777074 started working on this issue
Oct 16th, 2019 5:56pm
GetHuman3777074 indicated the issue is not fixed yet.
Oct 17th, 2019 2:06am
GetHuman3777074 indicated the issue is not fixed yet.
Oct 17th, 2019 2:06am
GetHuman3777074 indicated the issue is not fixed yet.
Oct 17th, 2019 2:10am
GetHuman3777074 indicated the issue is not fixed yet.
Oct 17th, 2019 2:10am
GetHuman3777074 indicated the issue is not fixed yet.
Oct 17th, 2019 2:11am
GetHuman3777074 indicated the issue is not fixed yet.
Oct 17th, 2019 8:13pm
GetHuman3777074 indicated the issue is not fixed yet.
Oct 17th, 2019 8:13pm