Dear Spotify, **Hi my name is Emmanuella Andoh, I signed up for Spotify that came along...

GetHuman-andohe's customer service issue with Spotify from October 2019

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The issue in GetHuman-andohe's own words
Dear Spotify, **Hi my name is Emmanuella Andoh, I signed up for Spotify that came along with Hulu and Showtime package somewhere during the school year, last year, but this month instead of charging me with the college package which is $*.** a month I was charged $*.**, which makes no sense, I still attend school and should still be receiving the same charge. I would like for this issue to be fixed and for the the $*.** extra that was taken from my account, put back into my account.**Thank you *Emmanuella

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Spotify

Customer service issue
Reported by GetHuman-andohe
Oct 4th, 2019 - 2 years ago
Not resolved
Seen by 16 customers so far
Similar issue to 46654 others
0 customers following this

Timeline

GetHuman-andohe started working on this issue
Oct 4th, 2019 6:59pm
GetHuman-andohe indicated the issue is not fixed yet.
Oct 4th, 2019 11:10pm
GetHuman-andohe confirmed the issue is fixed. Hooray!
Oct 4th, 2019 11:10pm
GetHuman-andohe indicated the issue is not fixed yet.
Oct 6th, 2019 10:27pm
GetHuman-andohe indicated the issue is not fixed yet.
Oct 6th, 2019 10:27pm
GetHuman-andohe confirmed the issue is fixed. Hooray!
Oct 6th, 2019 10:40pm
GetHuman-andohe indicated the issue is not fixed yet.
Oct 6th, 2019 10:40pm
GetHuman-andohe indicated the issue is not fixed yet.
Oct 7th, 2019 7:11pm
GetHuman-andohe confirmed the issue is fixed. Hooray!
Oct 7th, 2019 7:11pm
GetHuman-andohe indicated the issue is not fixed yet.
Oct 8th, 2019 6:58pm