I cancelled an account earlier this year and opened a new one... however spotify have...

GetHuman3675211's Dispute a Charge issue with Spotify from September 2019

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Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman3675211's own words
I cancelled an account earlier this year and opened a new one... however spotify have been taking * payments one of which is always showing differently on my bank statement... i.e spotify (with a long number after it) another month it shows as... SPOTIFY LONDON... and so on. *The genuine one says PAYPAL *SPOTIFY ... I'm really not happy about this and wish for a refund, getting around spotify is very difficult, I cancelled my subscription so no more payments should be taken, this is very unfair to all customers, please resolve this as I have spoken to my bank and they advised if I cant get a response from yourselves i shall have to take this further, I don't want to have to do that, I just want it to be resolved.*Many Thanks *Kimberly Fletcher

GetHuman3675211 did not yet indicate what Spotify should do to make this right.

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Spotify

Dispute a Charge issue
Reported by GetHuman3675211
Sep 30th, 2019 - a year ago
Not resolved
Seen by 1 customer so far
Similar issue to 46348 others
0 customers following this

Timeline

GetHuman3675211 started working on this issue
Sep 30th, 2019 1:15pm

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