So a few days ago I got logged out of my Spotify account and tried logging back in but...

GetHuman-kristiaj's Account Access issue with Spotify from August 2019

Help with my Spotify issue
First: share to improve GetHuman-kristiaj's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-kristiaj may need:
Name on the account, Your date of birth, Zip code on the account, and Email address on the account
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-kristiaj's own words
So a few days ago I got logged out of my Spotify account and tried logging back in but I couldn’t remember my password. So I tried resetting my password and it sent me a link through my email but when I clicked the link it told me that the link was no longer valid and to request a new link. When I did that the same exact thing would happen, it would say the link is invalid. So then I tried it on my Mac and it said that there was no Spotify account associated with that username or email but that can’t be possible because the username and email was working on my phone. And I know the username is correct because I had my friend double check it for me on his account and I tried every single email I have ever had and it still didn’t work. So then I went on Spotify support and did what it told me to when it says the link wasn’t valid and it said my password reset link isn’t valid. And I kept trying it and it finally said error too many request. And now I don’t know what more I can do. I had a lot of songs liked on my acc that I can’t get back. My username is kristiajohn***. My email is *****@***.com **Kristi

GetHuman-kristiaj did not yet indicate what Spotify should do to make this right.

How GetHuman-kristiaj fixed the problem

We are waiting for GetHuman-kristiaj to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Spotify's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Spotify issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Account Access issue
Reported by GetHuman-kristiaj
Aug 5th, 2019 - 3 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 43259 others
0 customers following this


GetHuman-kristiaj started working on this issue
Aug 5th, 2019 2:55am
GetHuman-kristiaj indicated the issue is not fixed yet.
Aug 5th, 2019 11:52am

Paying Your Telecom Too Much?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers