This is a bit complicated so bear with me. So my dad has a spotify account under...

GetHuman3004914's customer service issue with Spotify from May 2019

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The issue in GetHuman3004914's own words
This is a bit complicated so bear with me. So my dad has a spotify account under *****@***.com and my brothers email: *****@***.com was also linked to it. My brother also had a hulu account with the same email. But my brother actually passed away in october and I don't know any of his passwords uncluding hulu. So when my dad got an email that said that we got hulu free with our spotify subbcription I got really excited to use it. So I tried logging in with my dads email and it said that we already had a hulu account which I'm assuming that it meant with my brothers email that no one knows the password to. So basically we are locked out of our hulu because my brothers gmail that he used to make his own hulu account is linked to our spotify. I talked to a hulu representative and he told me to contact yall because he was unable to help me.

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Spotify

Customer service issue
Reported by GetHuman3004914
May 30th, 2019 - 2 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 36888 others
0 customers following this

Timeline

GetHuman3004914 started working on this issue
May 30th, 2019 4:45pm
GetHuman3004914 indicated the issue is not fixed yet.
May 30th, 2019 9:11pm
GetHuman3004914 indicated the issue is not fixed yet.
May 31st, 2019 8:14pm

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