I want to import my playlist from iTunes to Spotify. I have gotten the online instruct...

GetHuman-parensef's customer service issue with Spotify from May 2019

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The issue in GetHuman-parensef's own words
I want to import my playlist from iTunes to Spotify. I have gotten the online instruction (see below) regarding opening iTunes, but when I get to Spotify and click on "File menu," I do NOT see an option to import iTunes. All I see is New Playlist and New Playlist. Folder. Advice? **Import playlists from iTunes*You can import your iTunes playlists to Spotify easily:**First, make sure your playlists have been shared from iTunes. To do this:**Open iTunes.*Head to Preferences.*Select Advanced.*Tick Share iTunes Library XML with other applications.*Then, open Spotify and import your playlists:**Click on File in the menu bar.*Select Import Playlists from the drop-down menu.**Click iTunes.
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Customer service issue
Reported by GetHuman-parensef
May 21st, 2019 - a mon ago
I have an issue with Spotify too
Not resolved
Seen by 1 customer so far
Similar issue to 35748 others
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GetHuman-parensef started working on this issue
May 21st 1:14am