I recently signed up for the Spotify with Hulu. My first two payments went on my credit...

GetHuman-jillasev's customer service issue with Spotify from May 2019

Help with my Spotify issue
The issue in GetHuman-jillasev's own words
I recently signed up for the Spotify with Hulu. My first two payments went on my credit card which I thought was weird because I didn’t put my credit card on the application but then I thought about it and thought maybe I did to build my credit. They debited my credit card on May ** for the *** and now they are trying to debit my checking account on May ** for another ***. How do I fix this I only have one account I am not paying twice a month for. I would really like to speak to somebody in person so I don’t have to put my information out over the Internet if you could call me please at ***-***-**** my name is Jill
GetHuman-jillasev did not yet indicate what Spotify should do to make this right.
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How GetHuman-jillasev fixed the problem
Go directly to live chat. Talking to someone at company is only way to fix it
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Customer service issue
Reported by GetHuman-jillasev
May 20th, 2019 - a mon ago
I have an issue with Spotify too
GetHuman-jillasev shared how to fix
Seen by 5 customers so far
Similar issue to 35736 others
0 customers following this
Items needed
Name on the account
Your date of birth
Zip code on the account
Email address on the account
GetHuman-jillasev started working on this issue
May 20th 11:58pm
GetHuman-jillasev indicated the issue is not fixed yet.
May 21st 10:45pm
GetHuman-jillasev confirmed the issue is fixed. Hooray!
May 22nd 12:24am