I just realize that my account was compromised. The rate of my spotify change in June...
GetHuman-zerokewl's customer service issue with Spotify from May 2019
Help with my Spotify issue
First: share to improve GetHuman-zerokewl's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-zerokewl may need:
Name on the account, Your date of birth, Zip code on the account, and Email address on the account
The issue in GetHuman-zerokewl's own words
I just realize that my account was compromised. The rate of my spotify change in June **** to $**.**. I thought this was a price hike in the service that happened automatically. My debit card recently changed and when I logged in my account I noticed someone got access to my account and changed it to family plan and sent it to some email addresses. I also have the users picture stuck as my profile picture. **Two things: For one, I paid an extra $***.** for a family plan I didn't use since it was about * year (smacks my head) *Secondly - how do I get this stupid girls picture off my profile for Spotify?
GetHuman-zerokewl did not yet indicate what Spotify should do to make this right.
I have an issue with Spotify too
How GetHuman-zerokewl fixed the problem
We are waiting for GetHuman-zerokewl to fix the problem and share the solution with the rest of us customers.
Please help with my Spotify issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.