I just realize that my account was compromised. The rate of my spotify change in June...

GetHuman-zerokewl's customer service issue with Spotify from May 2019

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The issue in GetHuman-zerokewl's own words
I just realize that my account was compromised. The rate of my spotify change in June **** to $**.**. I thought this was a price hike in the service that happened automatically. My debit card recently changed and when I logged in my account I noticed someone got access to my account and changed it to family plan and sent it to some email addresses. I also have the users picture stuck as my profile picture. **Two things: For one, I paid an extra $***.** for a family plan I didn't use since it was about * year (smacks my head) *Secondly - how do I get this stupid girls picture off my profile for Spotify?
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Customer service issue
Reported by GetHuman-zerokewl
May 20th, 2019 - a mon ago
I have an issue with Spotify too
Not resolved
Seen by 2 customers so far
Similar issue to 35717 others
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GetHuman-zerokewl started working on this issue
May 20th 6:54pm