I signed up for the student Spotify over * months ago however I have been charged...

GetHuman2945865's customer service issue with Spotify from May 2019

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The issue in GetHuman2945865's own words
I signed up for the student Spotify over * months ago however I have been charged £*.** the past * months when it is suppose to be £*.**. Can you help me with this? I have resubscribed on the website so hopefully this does not happen again. I was wondering if I would be able to get reimbursed for these payments as I am a student living away from home and would greatly appreciate it. I have all of my student information if yous need any more information or proof of me being a full time student. Thank you in advance for your help!**Thanks, Sophie Ruddy
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Spotify

Customer service issue
Reported by GetHuman2945865
May 18th, 2019 - a mon ago
I have an issue with Spotify too
Not resolved
Seen by 5 customers so far
Similar issue to 35553 others
0 customers following this
Timeline
GetHuman2945865 started working on this issue
May 18th 5:48pm
GetHuman2945865 indicated the issue is not fixed yet.
May 18th 9:55pm
GetHuman2945865 indicated the issue is not fixed yet.
May 18th 9:57pm