Okay, so I made a free spotify account through my email a long time ago, which I no lon...

GetHuman-kytemar's Account Access issue with Spotify from May 2019

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Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-kytemar's own words
Okay, so I made a free spotify account through my email a long time ago, which I no longer use. I currently have and use a Premium Spotify account that's logged in through Facebook. I just noticed that this account for some reason has the email listed on my account as the one that I used in high school? I've been out of high school since **** and don't have access to this account. My old spotify I no longer use was using my normal email account, so I just deleted it so I can use my normal email for the account I actually use. But, I can't change my email info because I don't know what my password is? Since it's using the email for an account I no longer have access to, I can't change my password. It's logged in on Facebook, so I thought it would be using my Facebook password, but I guess not. I hope you can help because this is really annoying. Thanks!!
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Account Access issue
Reported by GetHuman-kytemar
May 9th, 2019 - 2 mons ago
I have an issue with Spotify too
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Seen by 2 customers so far
Similar issue to 34593 others
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Name on the account
Your date of birth
Zip code on the account
Email address on the account
GetHuman-kytemar started working on this issue
May 9th 8:46pm