Hi. My name is Brian Collins. I've had spotify for quite a few years always using the f...
GetHuman2894377's Account Access issue with Spotify from May 2019
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Name on the account, Your date of birth, Zip code on the account, and Email address on the account
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If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman2894377's own words
Hi. My name is Brian Collins. I've had spotify for quite a few years always using the free edition. in the fall I elected to get the premium verison with the special that I was offered. I was accessing my account through my iPhone and also through my Hey Google virtual assistant. for some reason I was kicked out of my account on my phone but am still able to use it through my Hey Google. I tried to recover it once before and was unsuccessful. I wan't to continue the service but need to regain access to the account
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