Your support is terrible. Why you ask? Lets see, I tried everything suggested (force c...

GetHuman2810095's customer service issue with Spotify from April 2019

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The issue in GetHuman2810095's own words
Your support is terrible. Why you ask? Lets see, I tried everything suggested (force close app, re-download, log out and back in, update all software, update all devices, update everything) and my account is still messed up. I have tried to contact you through every channel and you have no customer support. SO, I ask you, what happens when none of your support documentation answers*resolves my issue??? Ill answer for you....I now want to cancel my account because of the pathetic customer service. **Here is my issue. I start a playlist. Song begins to play then part way through it skips. Sometime to a new song and sometimes to a new playlist. Then when I stop the music for the **th time because of how much this pisses me off, spotify will start the music up without prompt!!!!!!! WTF. As I sit here and type out this message my spotify on my phone has started three new playlists and I have hit puase*stop on each one. It starts automatically. YOU BETTER have a **** good excuse why its so hard to get into touch with you when I am paying for premium spotify. This is pathetic. BTW - now its started on its own for a *th and *th time while writing this message.

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Spotify

Customer service issue
Reported by GetHuman2810095
Apr 25th, 2019 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 32929 others
0 customers following this

Timeline

GetHuman2810095 started working on this issue
Apr 25th, 2019 6:49pm