Can't log in because I forgot my password! I am age **, legally blind from glaucoma, a...
GetHuman-btterpre's Can't login issue with Spotify from March 2019
Help with my Spotify issue
The issue in GetHuman-btterpre's own words
Can't log in because I forgot my password! I am age **, legally blind from glaucoma, and wear * hearing aid and am not extremely computer literate! Trying to see those stupid pictures to verify that I am not a robot and reset my PW is ridiculous! I could get into Fort Knox easier than into Spotify!!! I have wasted well over ONE HOUR trying to gain access. My church has a file of worship songs that I can no longer access now!! I just want to change my password to something I can remember so I can access music on my new cell phone (the old one died!) *sigh*
GetHuman-btterpre did not yet indicate what Spotify should do to make this right.
I have an issue with Spotify too
How GetHuman-btterpre fixed the problem
Not sure if it was signing in with a different username and password or the old one fixed but I was finally able to access the music I wanted to listen to. I sent a letter to the CEO addressing my complaint with how there is lack of accessibility to tech support by users.....not that it will do any good!
Please help with my Spotify issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.