I use spotify on a Galaxy S**, I paid for the * month premium for **cents, and I unsubs...

GetHuman-avienty's Refund a Charge issue with Spotify from March 2019

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The issue in GetHuman-avienty's own words
I use spotify on a Galaxy S**, I paid for the * month premium for **cents, and I unsubscribed from it about a month ago, and I was just charged again for a $** subscription. I did all the steps and checked my subscriptions and it says I'm still using spotify Free. I'm confused because I know for a fact that It cant be on a different account, because I've been using this account since around the time I opened my bank account.
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Refund a Charge issue
Reported by GetHuman-avienty
Mar 28th, 2019 - 23d ago
I have an issue with Spotify too
Seen by 3 customers so far
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GetHuman-avienty started working on this issue
Mar 28th 6:36pm
GetHuman-avienty confirmed the issue is fixed. Hooray!
Mar 29th 6:54pm