My music isn’t downloading, I have a premium account and it is still new so I haven’t d...

GetHuman2610810's customer service issue with Spotify from March 2019

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The issue in GetHuman2610810's own words
My music isn’t downloading, I have a premium account and it is still new so I haven’t downloaded any music and my space is free and I’ve gone onto the app recently so I know those aren’t the issue. I know a couple others with the exact same problem, I can’t listen offline at all. I would click the download button and it would just show the grey circle arrow and it remains like that, it doesn’t download at all.
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Customer service issue
Reported by GetHuman2610810
Mar 27th, 2019 - a mon ago
I have an issue with Spotify too
Not resolved
Seen by 1 customer so far
Similar issue to 676 others
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GetHuman2610810 started working on this issue
Mar 27th 11:45pm