Hi, I’m logged into my account on my MacBook and I’ve just Got a new phone and can’t lo...

GetHuman-emilygru's Can't login issue with Spotify from March 2019

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The issue in GetHuman-emilygru's own words
Hi, I’m logged into my account on my MacBook and I’ve just Got a new phone and can’t login due to I don’t know what the password is. I’ve had old Spotify accounts in the past we’re ive used my email so I made a new email when I made this Spotify account. Due to I don’t use that email I have no idea of the email password and I have tried to reset it on google, but they said a notification would be sent to my * plus which is my old phone I traded in today to get my new phone which I’m using now, there’s no way I can get it and i obviously want my Spotify account on my phone, please get back quick and I would like my Music.**My username Is d**i**xh*iv*td*m*sh*ge**x**The email on the account is ******@***.com**Dob*************Country *GB**If you would like me to email you a picture of me logged into the account on my Mac I can do.

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Spotify

Can't login issue
Reported by GetHuman-emilygru
Mar 27th, 2019 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 29615 others
0 customers following this

Timeline

GetHuman-emilygru started working on this issue
Mar 27th, 2019 12:59pm