I subscribed for membership on March **st **** and was told I qualified for a free goog...

GetHuman2602549's customer service issue with Spotify from March 2019

1 view
29604 similar
0 following
Help with my Spotify issue
GetHuman2602549's next move: go to the Spotify help center.
Spotify doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2602549 will want to follow the link below to head to their help center. We will check on GetHuman2602549 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman2602549 may need:
Name on the account, Your date of birth, Zip code on the account, and Email address on the account
The issue in GetHuman2602549's own words
I subscribed for membership on March **st **** and was told I qualified for a free google mini hub (the reason that persuaded me to finally join), soon after i received the link to purchase the Google hub which I did and received an acknowledgement that my order had been accepted, the following day I received notification that my order had now been cancelled due to suspicious activities on my google account. I spoke to Google who confirmed there was no issue with my account just a faulty link from Spotify, I emailed you guys on Sunday and have since heard nothing, can you either send me a new link so I can reapply for the Google Mini hub or, cancel my membership and give me a refund of the payment made to you
GetHuman2602549 did not yet indicate what Spotify should do to make this right.
I have an issue with Spotify too
How GetHuman2602549 fixed the problem
We are waiting for GetHuman2602549 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Spotify's attention and get better help faster. Tap below to get started.
Having Spotify issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2602549 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman2602549
Mar 27th, 2019 - a mon ago
I have an issue with Spotify too
Not resolved
Seen by 1 customer so far
Similar issue to 29604 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman2602549 started working on this issue
Mar 27th 8:53am
GetHuman2602549 shared this issue with followers on Twitter
Mar 27th 8:54am