*nd time having trouble logging in.***st time I tried logging in a week ago, Spotify fa...

GetHuman-freddb's Can't login issue with Spotify from March 2019

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The issue in GetHuman-freddb's own words
*nd time having trouble logging in.***st time I tried logging in a week ago, Spotify failed to recognize my password so I successfully reset my password.**This *nd time neither the email I used to create my account nor the username supplied by Spotify were recognized. Specifically: "The username or email you provided is not associated with an active Spotify account."**I tried setting up another account as a workaround but Spotify reports my email address is invalid because it's already being used. Either my email address isn't associated with an active Spotify account or it's already being used. I should think it is logically impossible for both cases to be true.**I always use cut and paste both to record and to enter my login credentials so there's no chance of a mistake on my end.**It appears that the resolution to this problem will require some involvement from Spotify.

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Spotify

Can't login issue
Reported by GetHuman-freddb
Mar 26th, 2019 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 29546 others
0 customers following this

Timeline

GetHuman-freddb started working on this issue
Mar 26th, 2019 8:13pm