Hey can my OLD account please be closed, I don’t have access to that email anymore so I...

GetHuman2599379's customer service issue with Spotify from March 2019

3 views
 | 
29543 similar
 | 
0 following
Help with my Spotify issue
First: share to improve GetHuman2599379's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2599379's next move: go to the Spotify help center.
Spotify doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2599379 will want to follow the link below to head to their help center. We will check on GetHuman2599379 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman2599379 may need:
Name on the account, Your date of birth, Zip code on the account, and Email address on the account
The issue in GetHuman2599379's own words
Hey can my OLD account please be closed, I don’t have access to that email anymore so I can’t verify the close account link provided on the website. I can provide my IP, email, password, etc if needed??? I’ve started making music and it’s a lot easier if I just have one account. **My old account is “sumoichiro” and the email is “*****@***.com”. **My CURRENT account is linked to “*****@***.com”. That is NOT the one I want closed.
GetHuman2599379 did not yet indicate what Spotify should do to make this right.
I have an issue with Spotify too
How GetHuman2599379 fixed the problem
We are waiting for GetHuman2599379 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Spotify's attention and get better help faster. Tap below to get started.
Having Spotify issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2599379 fixes it.
This email address isn't valid

Spotify

Customer service issue
Reported by GetHuman2599379
Mar 26th, 2019 - 24d ago
I have an issue with Spotify too
Not resolved
Seen by 3 customers so far
Similar issue to 29543 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman2599379 started working on this issue
Mar 26th 7:53pm