Had a charge on my checking account from Spotify for $*.**. I never open an account for...

GetHuman2468473's customer service issue with Spotify from March 2019

2 views
 | 
27843 similar
 | 
0 following
Help with my Spotify issue
First: share to improve GetHuman2468473's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2468473's next move: go to the Spotify help center.
Spotify doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2468473 will want to follow the link below to head to their help center. We will check on GetHuman2468473 later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman2468473 may need:
Name on the account, Your date of birth, Zip code on the account, and Email address on the account
The issue in GetHuman2468473's own words
Had a charge on my checking account from Spotify for $*.**. I never open an account for Spotify. I called and talked to a John he said he be glad to take it off of the checking account and refund me. Then he went into a spiel about trying to get me to sign up for something that was *** and I could cancel anytime and that ended up being a **** charge a month for ageless beauty. Now I have another charge for $*.** and $**.** for Spotify and also another one for a very speedy for $**.**. I want a refund on all of this because I never ordered any of it. I have nothing to show for ages beauty and over $*** charge. I called ageless beauty, and they agreed to refund $**.**, but not both debit to my account. This is not a resolution. It’s just a Band-Aid. I would like all of my money back that Was deducted from my account without my knowledge.
GetHuman2468473 did not yet indicate what Spotify should do to make this right.
I have an issue with Spotify too
How GetHuman2468473 fixed the problem
We are waiting for GetHuman2468473 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Spotify's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Spotify issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2468473 fixes it.
This email address isn't valid

Spotify

Customer service issue
Reported by GetHuman2468473
Mar 13th, 2019 - 5 mons ago
I have an issue with Spotify too
Not resolved
Seen by 2 customers so far
Similar issue to 27843 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman2468473 started working on this issue
Mar 13th 2:45am