My Son wiped his phone and cant remember his spotify details. The account details we do...

GetHuman2462755's customer service issue with Spotify from March 2019

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The issue in GetHuman2462755's own words
My Son wiped his phone and cant remember his spotify details. The account details we do have appears to be a free account but we are using and paying for spotify premium. We wish to restore this premium account to his phone.*Can you please contact me to assist with same.**User account which is down as free as far as I can tell is:-*bigfatemu***Email address associated with it is ******@***.com
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Customer service issue
Reported by GetHuman2462755
Mar 12th, 2019 - 5 mons ago
I have an issue with Spotify too
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GetHuman2462755 started working on this issue
Mar 12th 5:30pm